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Frequently
Asked Questions
Where do I go for
answers to customer questions that are not addressed on the Lab
Attendant/Greeter resource page?
Ask an Employment Service Counselor for
immediate assistance. Please send us your questions so we may share the
information with all our partners. You may submit a question by clicking
here.
Where do I sign in &
out at the one-stop?
You must have a photo id badge with a
bar code on the back. Clock in and out on every visit to the one-stop by
using your assigned time clock. If you do not have a bar coded photo id
badge call Denise at 4358 to get your badge and time clock instruction.
I am unable to report
as scheduled, what do I do?
Contact your employer and ask them to
send a substitute in your place. It is essential to have staff present
to assist our customers.
How long is a
half-day session?
Typically the morning session is 8:00
a.m. to 12:30 p.m. and the afternoon session is 12:00 noon to 4:30 p.m.
What is expected of
me?
The duties and reference information
for Lab Attendant/Greeters are detailed at
www.lake1stop.org/OneStopStaff/LabAttendantGreeter.htm.
What software is
available in the lab and what does it do?
There is a blue card with available
software descriptions on the left side of each computer station. There
is also a paper copy available in the Resource Room in literature bin# 3.
Will we receive
training?
Yes. There will be
cross-training sessions with presentations from each partner to keep us all
informed.
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